PDM Applications Engineer
Company: GSC
Location: Germantown
Posted on: October 11, 2024
Job Description:
Technical and Creative - Serve as an Internal Consultant to
Multiple Clients -At GSC we are enthusiastic problem solvers. We
like to inspire and educate companies on how to leverage 3D
engineering technology to advance manufacturing, drive innovation,
and fuel new product development. We love to provide solutions that
will enhance our customer's design process. We are passionate about
we do. All of GSC is focused on customer satisfaction through
ideation, inspiration, motivation, and innovation to achieve
excellence. -Reporting to the Director of Engineering Services, the
Senior PDM Applications Engineer provides coaching and guidance to
PDM team members and evaluates PDM team's projects. Delivers
comprehensive post-sales support for GSC's customers regarding
SOLIDWORKS PDM and 3D Experience on cloud products, performs the
implementation of multiple products, serves as high level technical
support, and provides effective training sessions to GSC's
employees and customers when necessary. -Our robust benefits
package includes:
- PTO (holiday, sick, vacation)
- Medical/Dental/Vision/Life insurance -
- 401k
- Provides mentorship for the PDM Applications Engineers
including coaching and development, interviewing, and other duties
as needed
- Works with clients on the installation, training and
implementations process for PDM, 3D Experience, or other SolidWorks
products
- Works with Services team to report project status and
collaborate on problem solving
- Trains, mentors and serves as a role model for PDM Applications
Engineers in the areas of software capability, technical knowledge,
and general customer interaction
- Recommends new processes and procedures for the PDM team to
streamline product implementation, functions, improve efficiencies
and increase quality of service
- Partners with the PDM Solutions Architect to support pre and
post-sales efforts. Analyzes customer needs and makes
recommendations leading to the most efficient use of SOLIDWORKS PDM
solutions
- Provides Level 3 (highest level) technical support.
- Develops excellent relationships with SOLIDWORKS technical
support, leadership and partners
- Helps to prepare PDM Applications Engineers to meet annual PDM
certification requirements
- Travels to customer and training sites as required (but not
very common) -
- Strong experience utilizing SolidWorks PDM software
required
- An understanding of Microsoft SQL standard database
software
- 2+ years of professional PDM experience highly preferred
- Prior technical support experience in networks administration
and/or software related field preferred
- Understanding of engineering processes and terms
- Effective written/oral communication skills. Outstanding
presentation skills
- Customer focused approach. Skilled at problem solving, basic
project management and basic negotiation
- Clear understanding of computer networking and hardware
- Ability to travel locally and in the regionGSC is an Equal
Opportunity employer. - All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex including sexual orientation and gender identity,
national origin, disability, protected Veteran Status, or any other
characteristic protected by applicable federal, state, or local
law. - -PandoLogic. Keywords: Sales Support Engineer, Location:
Germantown, WI - 53022
Keywords: GSC, Berwyn , PDM Applications Engineer, Engineering , Germantown, Illinois
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