Project Manager-Client Lead

Company: Summit Bridge Partners
Location: Chicago
Posted on: September 19, 2024

Job Description:

Job Title:Project Manager-Client LeadType of Employment:Full-TimeLocation:Chicago, ILCompensation: $75,000 plus bonusThe Project Manager-Client Lead will work closely with our customers, operations center, billing department and company leadership to ensure that all project requirements, deadlines, and schedules are on track and delivering on our quality commitment. Responsibilities include managing the customer day-to-day relationship, ensuring that all customer projects are in compliance with performance, coordinating weekly/monthly project check-in meetings, quality and regulatory requirements.
To be successful in this role, you will need to have proven experience in project management, be able to effectively communicate with the team in a timely matter. and the ability to lead project teams of various sizes without having direct supervisory responsibility for all aspects of the team, understands the commitment it takes to effectively and successfully work remotely.
Responsibilities:

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• Analyzing and summarizing relevant project performance data.
  
• Address and project shortcomings with the operations team.
  
• Reviews engagement reports based with clients.
  
• Prioritize client tasks to ensure timely execution of the project from start to finish.
  
• Communicate with stakeholders on project status by highlighting the tasks involved including both good and bad news.
  
• Coordinating with call center team leaders to make sure that all parties are on track with project requirements, deadlines, and schedules.
  
• Meet with internal and external project team members to identify and resolve issues.
  
• Establishing effective project communication plans and ensuring their execution.
  
• Coordinating the training compliance component of client contracts.
  
• Obtaining customer acceptance of project deliverables.
  
• Conducting post project evaluation and identifying successful and unsuccessful project elements.
  
• Submitting approved status reports to Accounting team for invoice development.
  
  Requirements:
  
  • 
    
  • A bachelor's degree or master's degree in a related field.
    
  • Project Management Professional (PMP) certification is a plus.
    
  • Proven experience in project management.
    
  • Customer account management experience.
    
  • Ability to lead project teams of various sizes and see them through to completion.
    
  • Strong understanding of formal project management methodologies.
    
  • Able to complete projects in a timely manner.
    
  • MS Excel proficiency
    
  • Proficient business writing skills
    
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Keywords: Summit Bridge Partners, Berwyn , Project Manager-Client Lead, Executive , Chicago, Illinois