Manager of Executive Escalations

Company: VirtualVocations
Location: Racine
Posted on: November 11, 2024

Job Description:

A company is looking for a Manager of the Executive Escalations Team.

Key Responsibilities:

Lead and mentor a team of Executive Escalations Managers
Oversee the escalation process for timely resolution of high-impact customer issues
Deliver regular updates to C-level executives on escalation trends and strategic recommendations

Required Qualifications:

4-6 years of experience in operations, consulting, banking, or a generalist role
2 years of management experience
Proven track record of achievement with quantifiable business impact
Experience in a fast-growth startup is a plus
Ability to adapt to a fast-paced environment

Keywords: VirtualVocations, Berwyn , Manager of Executive Escalations, Executive , Racine, Illinois

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