Claims Team Leader-Aviation Programs
Company: Disability Solutions
Location: Chicago
Posted on: September 15, 2024
Job Description:
Let's care for tomorrow. Your ambitions. Your dreams. Your
tomorrow At Allianz Commercial (AzC), we are the global leader for
insuring corporate and specialty risks in the Allianz Group.
Whether it's aircraft, satellites, the world's biggest ships and
tallest building, cyber-attacks or climate change impacts, AzC has
the major risks covered when it comes to protecting businesses. We
are currently looking for a Claims Team Leader - Aviation Programs
which will be based in the Chicago, IL office. The Impact You Will
Have The Claims Team Leader - Aviation Programs will primarily:
- Lead and manage Aviation Team claims team that handles claims
in Aviation Programs
- Ensure Aviation claims are handled within authority limits and
in line with AzC Claims Standard procedures and guidelines.
- Utilize third party service providers to achieve economical
results and to provide a high-quality service to all internal and
external customers.
- Develop and maintain strong relationships with brokers and
clients. Some of your specific responsibilities could include:
Manage team of Claims Specialist
- Lead and manage a Claims team focusing on General Aviation and
complex litigation.
- Manage cost center budget within plan.
- Training, facilitate mentoring of less experienced staff.
- Managing technical referrals and delegating work as
appropriate. Investigation and Reserving of Claims
- Investigate claims, including coverage determination and
evaluation of loss exposures.
- Determine appropriate reserving levels.
- Select and direct independent external service providers (e.g.
Loss Adjusters)
- Proactively discuss and review contentious, large and complex
claims with fellow management and internal stakeholders to obtain
opinions/feedback. Claims Processing and Administration
- Input and maintain accurate claims records for designated
accounts, within appropriate AzC Claims administration
systems.
- Proactively review late/nonpayment of premium and support
credit control process with Underwriting / Accounts
- Manage timely production of management information reports
(e.g. monthly major claims movements) and proactively identify loss
trends. Referrals and Compliance
- Ensure all claims handled within authority limits, and in line
with AzC Claims Standard procedures and guidelines.
- Support establishment of claims management procedures specific
to salvage guidelines on new business accounts in association with
clients, brokers and loss adjusters.
- Undertake audits of external service providers as appropriate.
Market Management & Relationship Management
- Proactively support acquisition of new business and retention
of existing business (including client and broker negotiations
where necessary.
- Proactively liaise with MMC on market management initiatives;
positively represent AzC externally to the market; proactively
drive involvement of functional areas in Claims handling process,
e.g., Underwriting, MMC, ARC, Operations; and develop and maintain
strong relationships with key brokers and clients and other
relevant stakeholders (e.g. third party adjusters). What You'll
Bring to the Role
- Managing people: Ability to lead and manage a team of claim
handlers. Includes the ability to delegate tasks, steer team
direction/goals, etc.
- Claim Handling: Solid knowledge of claim handling process from
notification to settlement and recovery.
- Minimum of 11 years of specialized understanding of LoB
products and portfolio with technical specialist knowledge.
- Minimum of 11 years of specialized understanding of
regional/local LoB insurance markets and competitor landscape
- Minimum of 11 years of recognized relationship building with
brokers at peer group level and well established within local
market.
- Minimum of 11 years of good understanding of legal and
regulatory framework
- Products and Coverages: understanding in relevant products,
wordings, terms and conditions and coverages.
- Bachelor's Degree preferred.
- Completion of professional insurance qualification
- Experience in working in global complex, matrix organization
leading a team of professionals.
- General understanding of contracts and their
applicability.
- Communication skills: Clearly and effectively express ideas and
messages via speech or writing.
- Negotiation and conflict management: Ability to negotiate best
position for Allianz Commercial, and client, often in contentious
situations, managing conflicting priorities of various
parties.
- Analytical Skills: Ability to effectively absorb information
from various sources, then analyze, study or examine data in
detail, and draw appropriate conclusions. The annualized base pay
range for this role is $113,663 - $194,783. The annual base salary
range represents a nationwide market range. The actual salary for
this position may be above and will be determined by a number of
factors, including the scope, complexity and location of the role,
the skills, education, training, credentials and experience of the
candidate. The base pay is just one component of the AzC total
compensation package. As part of our comprehensive compensation and
highly rated benefits programs, employees are also eligible for
annual performance-based cash incentive awards. 55178 - Customer
Services & Claims - Professional - Non-Executive - Allianz
Commercial - Full-Time - Permanent What's in it for you? Let's care
about everything that makes you, you. We are committed to nurturing
an inclusive environment where everyone feels they belong. We offer
a hybrid working model, which recognizes the value of striking a
balance between in-person collaboration and remote working. Please
feel free to discuss flexible working arrangements with us. Let's
care for your financial wellbeing. We believe in rewarding
performance with a great compensation and benefits package (details
vary by location), including a generous bonus scheme and 401K.
Let's care for your opportunities to progress. From career
development and digital learning programs to international career
mobility, we offer lifelong learning for our employees worldwide
and an environment where innovation, delivery and empowerment are
fostered. Let's care for life's twists and turns. From our support
for flexible working, health and wellbeing (including private
healthcare and generous parental leave benefits), to helping people
return from career breaks with experience that nothing else can
teach. We've got your back. Let's care for our society and our
planet. With opportunities to be engaged in shaping a future that
is safe, inclusive and sustainable, we care for the tomorrows of
our people, our industry and our clients. Care to join us? Allianz
Commercial (AzC) is a global corporate insurance carrier and part
of Allianz Group. We provide risk consultancy, Property-Casualty
insurance solutions and alternative risk transfer for a wide
spectrum of commercial, corporate and specialty risks across 10
dedicated lines of business. Learn more about us by clicking here.
Allianz is an equal opportunity employer, and therefore welcomes
applications regardless of ethnicity or cultural background, age,
gender, nationality, religion, disability, sexual orientation or
any other protected characteristic. Diversity of thinking is an
important part of our company culture. Recruitment Agencies: AzC
has an in-house recruitment team, which focuses on sourcing great
candidates directly. AzC does not accept unsolicited resumes from
agency or search firm recruiters. Fees will not be paid in the
event a candidate submitted by a recruiter without an agreement in
place is hired. When we do use agencies, we have a PSL in place, so
please do not contact managers directly. #LI-Hybrid Nearest Major
Market: Chicago
Keywords: Disability Solutions, Berwyn , Claims Team Leader-Aviation Programs, Hospitality & Tourism , Chicago, Illinois
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