Team Leader, Performance & System Engineering

Company: Exelon
Location: Joliet
Posted on: November 12, 2024

Job Description:

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
The IT Sr Systems Engineer I position serves as a senior technical role within the IT department. Candidate will possess the self-motivation, experience, and skills to serve by providing technical insights driving the design, implementation, and optimization of complex systems under the guidance of a Principal Engineer or Manager. Collaborates with IT architecture to define strategy and work with various teams to implement high quality systems to meet business requirements. Delivers and supports IT infrastructure, product and platform solutions. Designs and delivers complex IT system initiatives, to include cloud, non-cloud and hybrid-cloud systems. Influences other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.
Provide IT teams and business personnel with technology solutions by weighing advantages of technology standards, market availability of products, and risks and benefits of technology to meet business/IT needs. Maintain significant customer engagement, work planning, project management services provided to IT customers.
Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).
Consults with leadership, architecture, project teams and end users to identify system requirements and perform feasibility analysis on potential changes related to existing and future security and technical architectures. Writes and disseminates system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same.
Work closely with others to develop future plans, resource requirements, migration strategies, and project schedules. Creates and delivers presentations to Engineering and Architecture Review Boards. Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Ensure all risks and issues are identified and are captured following set process and are actioned appropriately. Responsible to provide supporting data to leadership and peers.
Maintains knowledge of and compliance with preferred technologies, methodologies, standards and policies. Manage RedHat 6, 7, 8, 9 servers from both a hardware and operating system standpoint.
Manage support of VMware vSphere hypervisor to allow hosting of servers in a virtualized highly available environment.
Configure and maintain server processes, configurations, and backups.
Maintain and monitor Linux and VMware platform health and performance.
Maintain server inventory information to ensure accuracy of configuration management DB.
Support the production release management system for documenting, planning, and implementing IT changes.
Plan, coordinate, communicate and implement security patching activities for Linux server platforms.
Refine and automate regular processes, track issues, and document changes.
Provide 24x7 support and participate in on call rotation for critical production systems.
Perform scheduled maintenance and support release deployment activities after hours.
Provide technical expertise and/or solution delivery support for maintaining performance and reliability of server solutions.
Build and maintains knowledge of new technologies or technology opportunities for on-prem and Cloud based services.
Ensures proper implementation of technology both within the production and the development environments.
Promotes and encourages Diversity, Equity & Inclusion.
Designing, delivering, documenting, and supporting infrastructure systems.
Maintains deep knowledge of technology and its application across our business areas or for our customers.
Conducts work assignments of higher complexity, under occasional supervision with latitude for independent judgment.
Bachelor's Degree in Computer Science, Information Systems, Computer Networking 4 - 7 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 7+ years of relevant experience in lieu of degree.
Demonstrated ability to design and document processes & procedures.
Maintained experience with at least one operational domain such as storage, compute, database, collaboration, application support, cloud hosting and related technologies .
Drives innovation by leveraging alternative perspectives and emerging technologies to deliver creative solutions.
Demonstrated ability to deliver work aligning to project management principles & framework.
Demonstrated ability to provide financial impact analysis.
Troubleshooting & Monitoring:
Solid understanding of the capabilities of standard monitoring tools. Can make informed decisions on monitoring settings such as sample size, level of criticality, and some self-healing opportunities.
Cloud Technologies:
Build and maintain knowledge of new technologies or technology opportunities and assists in development of analysis of their use for business and/or IT clients
Scripting & Automation:
Ability to lift up to 25lbs to rack servers with assistance and use of server lifts as needed.
- Ability to travel domestically.
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