Senior Salesforce Consultant
Company: Robotics Technologies LLC
Location: Chicago
Posted on: October 24, 2024
Job Description:
- Participates in requirements gathering and design workshops to
understand application functionality and support requirements for
the team.
- Provides Level 2 and 3 Salesforce support and interacts with
business and other teams.
- Conducts tool/technical assessments for releases.
- Performs feasibility analysis.
- Supports the technical architecture of the solution.
- Defines mapping specifications for integrating Salesforce with
other enterprise applications.
- Provides application support, incident analysis, and problem
reduction.
- Leads and mentors the Salesforce support team onsite and
offshore.Qualifications
- Bachelor's degree in Computer Science or equivalent.
- 4+ years of experience in Salesforce.com project implementation
and experience in enterprise-level projects and regional
rollouts.
- Full life cycle implementation and support, with hands-on
technical knowledge and architecture solutions required.
- Salesforce.com certifications and a good knowledge of the
Salesforce.com platform (i.e., Visualforce, Apex, Salesforce
Lightning, Integration, etc.).
- Experience migrating from Classic to FSC and Lightning.
- Able to work well in a cross-functional environment,
effectively communicating with business users to understand
requirements and provide solutions; provide overall Salesforce
architecture guidance to align with enterprise architecture.
- Leads Salesforce Support for multiple Business Units, managing
the support team onsite and offshore, and actively interacting with
Product and Business Partners.
- Excellent customer service skills and eagerness to help and
learn leading-edge technologies (SF and other supporting services
and components).
- Good communication skills, both written and verbal.ROBOTICS
TECHNOLOGIES LLC is an equal opportunity employer inclusive of
female, minority, disability, and veterans (M/F/D/V). Hiring,
promotion, transfer, compensation, benefits, discipline,
termination, and all other employment decisions are made without
regard to race, color, religion, sex, sexual orientation, gender
identity, age, disability, national origin, citizenship/immigration
status, veteran status, or any other protected status. ROBOTICS
TECHNOLOGIES LLC will not make any posting or employment decision
that does not comply with applicable laws relating to labor and
employment, equal opportunity, employment eligibility requirements,
or related matters. Nor will ROBOTICS TECHNOLOGIES LLC require in a
posting or otherwise U.S. citizenship or lawful permanent residency
in the U.S. as a condition of employment except as necessary to
comply with law, regulation, executive order, or federal, state, or
local government contract.
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Keywords: Robotics Technologies LLC, Berwyn , Senior Salesforce Consultant, Professions , Chicago, Illinois
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